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Async-first, trust-first.
- It does not mean async-only — but making sure that sync agendas have a good reason for pulling people out of their focus-window.
- No agenda, no meeting.
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Have strong opinions, loosely held.
You can just change your mind if you're wrong.
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Landings > launches.
Product adoption > shipping code.
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Always assume good intent.
People are working with their best intention, their best effort, and the best heart.
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Seek the collective truth, not just one opinion.
Just because one engaged user or an important stakeholder asks for something doesn't mean they're right. Validate before shipping — avoid the XY problem.
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Clear writing is clear thinking.
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Aim for TACS comms.
Tactical, Actionable, Concrete, and Specific.
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Get buy-in before shipping.
Get buy-in from the involved stakeholders before materializing any code that will hit the users — i.e. avoid reckless shipping.